Wednesday, February 9, 2011

BMC Remedy 7.5 Server System Requirements

BMC Remedy recommends you separate the Action Request System (or AR System) version 7.50 servers and BMC Remedy Mid Tier servers. If you insist on using a combined server they have another set of server requirements.

The system requirements can be a little confusing because they drastically increase as soon as you add one complex application (like BMC Remedy ITSM app) on Windows. Note: This list excludes database requirements.

For AR System 7.50 server and the separate Mid Tier server:

Minimum:
  • 512 MB of available RAM
  • 800 MB of available hard disk space
  • 2.8 GHz processor
Recommended:
  • 1 GB of available RAM
  • 2 GB of available hard disk space
  • 2.8 GHz processor
For a combined AR System and Mid Tier server:

Minimum:
  • 1 GB of available RAM
  • 1.5 GB of available hard disk space
  • 2.8 GHz processor
Recommended:
  • 2 GB of available RAM
  • 4 GB of available hard disk space
  • 2.8 GHz processor
For an AR System 7.5 server with one complex application:

Minimum:
  • 2 GB of available RAM
  • 4 GB of available hard disk space*
  • Dual 3 GHz processor
Recommended:
  • 4 GB of available RAM
  • 8 GB of available hard disk space*
  • Dual 3 GHz processor
* = Each complex application you add requires as additional 2GB of storage.

These are the system / hardware / installation requirements for BMC Remedy AR System 7.5 running on a Windows server and might differ from older versions.

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