I just spent the last few days scrubbing and rebuilding a few new laptops and a desktop for work. It's unfortunate we purchased them retail because they contain the backup operating systems and drivers on separate "recovery partitions" and of course I forgot to create backup discs. I ran into problems with our new Hewlett Packard Pavilion dv6-1027nr Entertainment Notebook PC when I couldn't find two drivers listed here by their Hardware Id: ACPI\HPQ0004 and ACPI\ENE0100.
1. The Hardware ID ACPI\ENE0100 (found in the driver details of device manager) turned out to be the ENE CIR Receiver Driver found here.
2. The Hardware ID ACPI\HPQ0004 on an Microsoft ACPI-Compliant device turned out to be the ProtectSmart Hard Drive Protection for Microsoft Windows Vista security software found here.
It's a shame HP doesn't make it's HP Recovery Manager program available for download to those of us who accidentally delete it. HP could also really use an update and driver detection program that will tell you what drivers you're missing - it took me a while to figure these things out.
Hewlett Packard dv6 1027nr driver problems
Posted by Chris Kenst at 7:21 PM
Labels: Downloads, Electronics, Issues

7 Comments:
I've gotten quite a few emails from readers regarding how helpful this posting was. If you've identified or had trouble identifying drivers based on their Hardware ID, please share them on this post. Thanks
You Sir, absolutely rock. Thanks for this info! you save us hours of research.
I second Clay's comment.
A friend of mine just purchased a 2nd hand Pavilion, and in our installation of Windows 7 we wiped the HP Recovery partition because sod recovery XD
We had a few unknown hardware IDs, and these two were the only remaining ones.
Very much appreciated, and the quick links to software download was just icing on the cake.
Thank you :)
Dude Thanks so much for this. I was on the chat with hp and the could not help me. I was searching while on the chat. I told them I found the damn driver. posted the link and said thanks for wasting my time. Your awesome man thanks for your post!!
This saved me much time and frustration. Thanks so much!
I just reinstalled this HP DV6-1027nr laptop with Windows 7 which installed all of the drivers except ACPI\HPQ0004 and ACPI\ENE0100. Thanks HP!
Thank you very much! You were a great help!
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